Network Management

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Occasional Contributor II
Posts: 20
Registered: ‎04-18-2017

AMON prefered over SNMP issues

I needed to disable Prefer AMON over SNMP so some wired usersnames would show up in Airwave. After I did so, the usernames showed up but I noticed a significant drop in users on my clients graph. I sorted by SSID and you can see that only 1 SSID took a hit. The bottom line is the SSID that lost clients as soon as i turned prefer amon off.

 

Im having issues figureing out why this is. Any insight?

 

Guru Elite
Posts: 21,037
Registered: ‎03-29-2007

Re: AMON prefered over SNMP issues

Do not turn on "preferred Amon".  There is a bug with counting users in some versions of Airwave.  Just turn it off and still send an Amon feed and you should be okay.



Colin Joseph
Aruba Customer Engineering

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Occasional Contributor II
Posts: 20
Registered: ‎04-18-2017

Re: AMON prefered over SNMP issues

[ Edited ]

Well I looked at the controller and I have more than 150 clients on that last SSID. So why is it reporting such a low number?

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Aruba Employee
Posts: 328
Registered: ‎02-19-2015

Re: AMON prefered over SNMP issues

We have bug DE22391 in Airwave where RAP wired clients not showing up when we enable prefer AMON over SNMP setting. This issue will be fixed in AMP 8.2.4 and ETA is mid of May.

 

I would recommand to enable prefer AMON over SNMP setting.

 

Regards,

Pavan

Occasional Contributor II
Posts: 20
Registered: ‎04-18-2017

Re: AMON prefered over SNMP issues

I dont have any remote access points.

Aruba Employee
Posts: 328
Registered: ‎02-19-2015

Re: AMON prefered over SNMP issues

We have DE27808 defect opened for wired device not showing in latest code aswell and this will get address in AMP 8.2.4 along with RAP wired client device.

 

Regards,

Pavan

If my post address your query give kudos:)

Occasional Contributor II
Posts: 20
Registered: ‎04-18-2017

Re: AMON prefered over SNMP issues

Roger that. Thanks.

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