04-18-2017 07:37 AM
I needed to disable Prefer AMON over SNMP so some wired usersnames would show up in Airwave. After I did so, the usernames showed up but I noticed a significant drop in users on my clients graph. I sorted by SSID and you can see that only 1 SSID took a hit. The bottom line is the SSID that lost clients as soon as i turned prefer amon off.
Im having issues figureing out why this is. Any insight?
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04-18-2017 07:39 AM
Do not turn on "preferred Amon". There is a bug with counting users in some versions of Airwave. Just turn it off and still send an Amon feed and you should be okay.
Aruba Customer Engineering
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04-18-2017 08:26 AM
We have bug DE22391 in Airwave where RAP wired clients not showing up when we enable prefer AMON over SNMP setting. This issue will be fixed in AMP 8.2.4 and ETA is mid of May.
I would recommand to enable prefer AMON over SNMP setting.
04-18-2017 08:35 AM
We have DE27808 defect opened for wired device not showing in latest code aswell and this will get address in AMP 8.2.4 along with RAP wired client device.
If my post address your query give kudos:)