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APM Daily Reports not showing data

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  • 1.  APM Daily Reports not showing data

    Posted Aug 04, 2017 07:05 PM

    Hi Community:

     

    Can you help me with an issue with my daily reports? I have real time information about number of clients on AMP>>APs/Devices>>List but when I'm trying to get my daily report it doesn't show anything.

     

    Carlos



  • 2.  RE: APM Daily Reports not showing data

    Posted Aug 08, 2017 12:47 PM

    any help about this topic?



  • 3.  RE: APM Daily Reports not showing data
    Best Answer

    EMPLOYEE
    Posted Aug 08, 2017 01:22 PM

    You should open a TAC case in parallel.  You can also edit the definition for that report to make sure that things are not being excluded.



  • 4.  RE: APM Daily Reports not showing data

    Posted Aug 08, 2017 01:34 PM

    Hi Colin;

     

    I am trying to figure out what is happening. Yesterday, I noticed that the report is coming with data from 12am to 6am and the rest of the data is zero. When I see the real time monitoring I see data of a considerable amount of clients.



  • 5.  RE: APM Daily Reports not showing data

    EMPLOYEE
    Posted Aug 08, 2017 01:48 PM

    Did you Edit the report to make sure you have included folders that have data?