Network Management

Reply
Regular Contributor I
Posts: 177
Registered: ‎10-05-2011

APs showing down due to Controller Down, but controller is UP in Airwave

We have all the APs from one controller showing as being down in Airwave.  Reason for being down states that the contoller is down.  Checking the controller in Airwave, it shows as Ok/UP.  Any reason why the APs are showing as down even though the controller is UP in airwave?

Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: APs showing down due to Controller Down, but controller is UP in Airwave

Find out what controller those APs that are down say that they are connected to.  You might have added the same controller twice...

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 177
Registered: ‎10-05-2011

Re: APs showing down due to Controller Down, but controller is UP in Airwave

All APs are connected to the same controller and no ohter controller exists.

 

When I poll the controller, I get:

 

Poll Now: no results after 10 minutes.

 

I see the following on the AP side:

 

ri Feb 24 06:26:13 2012SystemStatus changed to 'Controller is Down'
Fri Feb 24 06:26:13 2012SystemDown
Fri Feb 24 06:15:02 2012SystemConfiguration verification: failed to read configuration from device
Fri Feb 24 06:15:02 2012SystemConfiguration status changed to 'Too many errors fetching existing configuration'
Fri Feb 24 06:15:02 2012SystemConfiguration status changed to 'Telnet/SSH Error: (pattern match timed-out) in enable password: ********* '
Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: APs showing down due to Controller Down, but controller is UP in Airwave

Uh...fix the enable password for the controller. Also make sure the snmp read string is correct.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 177
Registered: ‎10-05-2011

Re: APs showing down due to Controller Down, but controller is UP in Airwave

Uh...nothing has been changed on this controller.  

 

Spoke with my co-worker and he told me that this always happens.  Changing the IP of the controller in airwave from the loopback to the vlan interface fixed the issue.

Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: APs showing down due to Controller Down, but controller is UP in Airwave

Please mark this as fixed, then.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Search Airheads
Showing results for 
Search instead for 
Did you mean: