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Contributor I
Posts: 80
Registered: ‎04-29-2013

AirWave 8.0.11.1 upgrade failed

so, I tried upgrading, and this is what I got. Any ideas?

 

Current Version: RELEASE_8_0_9_2
[root@spipair01 mercury]# start_amp_upgrade -v 8.0.11.1
Directory not specified; using /root.
Upgrade script AMP-8.0.11.1-amp_upgrade was not found in local cache.
Upgrade package AMP-8.0.11.1-x86_64-cvs.tar.gz was not found in local cache.
Preparing to connect to Aruba Support Center...
Enter your Aruba Support Center username: russell.gibbons@horacemann.com
######################################################################## 100.0%
Upgrade package AMP-8.0.11.1-x86_64-cvs.tar.gz was not found in local cache.
Checking for any patches or modifications to the code
This process may take a few minutes...
No outstanding changes were found. Continuing with the upgrade.

Preparing to connect to Aruba Support Center...
######################################################################## 100.0%
Validating the upgrade package...
Upgrade package is OK.
Upgrading AMP to version 8.0.11.1 from version 8.0.9.2...
Detailed log will be written to /var/log/upgrade/AMP-8.0.11.1-upgrade.log

STEP 1: Moving old version aside.

STEP 2: Unpacking upgrade package.

STEP 3: Checking for compatibility.

STEP 4: Stopping AMP services.

STEP 5: Installing upgrade.
tsdb-server: unrecognized service
make[3]: Leaving directory `/root/svn/mercury/src/x86_64/rpms/CentOS-6'
make[2]: *** [perllib] Error 2
make[2]: Leaving directory `/root/svn/mercury/src'
make[1]: *** [src_install] Error 2
make[1]: Leaving directory `/root/svn/mercury'
make: *** [upgrade] Error 2
make: Leaving directory `/root/svn/mercury'
Stopping Pound: [ OK ]
Stopping httpd: [ OK ]
tsdb-server: unrecognized service


Upgrade aborted.

 

Thanks,

 

Russell

Aruba Employee
Posts: 125
Registered: ‎04-24-2013

Re: AirWave 8.0.11.1 upgrade failed

Hi Russell,


Could you please share the complete upgrade log from the path /var/log/upgrade/. Also, opening up a TAC case would be good idea, so that they can take a remote session and further analyze it.


Regards,

Vishnu

Regards,
Vishnu
If my post helped you, don't forget to give kudos ;)
MVP
Posts: 1,437
Registered: ‎10-25-2011

Re: AirWave 8.0.11.1 upgrade failed

TAC is your best option here


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Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
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