Network Management

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Super Contributor I

AirWave 8.2.5 VisualRF Issues

Since upgrade to AMP 8.2.5, I observe a few issues: in VRF, all host icons are computers.  In 8.2.4 and earlier, they are three different kinds of host: computer, tablet, and phone.  Another problem is the "Relation Lines" in VRF are no longer available, I can not tell what host attach to what AP.

Another issue: when an AP is down, how long does it take for it shows as DOWN in AP, can I change this? In my AMP, when an AP is down, it shows missing some SNMP polls but few days later AP is still green.

Regards,

~Trinh Nguyen~
Boys Town

Re: AirWave 8.2.5 VisualRF Issues

Related to client rleation line not showing in VisualRF, engineering team aware of this and they are planning to fix in next release and regarding client icon will check and if needed will report to engineering.Airwave polls for the device status for every five minutes, check Groups>Basic>SNMP polling period section for more details.

 

Regards,

Pavan

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
Super Contributor I

Re: AirWave 8.2.5 VisualRF Issues

Pavan,

The SNMP setting for polling periods are default so it is 5 minutes interval.  You can test in the lab: add an AP to a group, wait for it to come up, unplug it, check back eight hours later it is still showing green in VRF.  It will turn red eventually, but I have no evidence to show how long it takes for the AP to turn red and I could not find any settings of how many miss poll before AirWave marks the device as down.

Thanks for looking in to this.

Regards,

~Trinh Nguyen~
Boys Town

Re: AirWave 8.2.5 VisualRF Issues

VisualRF syncronize with database for every 10 minutes default, check Synchronization Timer value in VisualRF> Setup page.

 

Regards,

Pavan

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
Super Contributor I

Re: AirWave 8.2.5 VisualRF Issues

Dissappointed!

AMP 8.2.5.1 out but did not fix the issues with relation lines and icons in VRF and CLI removed! 

~Trinh Nguyen~
Boys Town
New Contributor

Re: AirWave 8.2.5 VisualRF Issues

Confrimed client relation lines not visible with 8.2.5.1.

Re: AirWave 8.2.5 VisualRF Issues

8.2.5.1 is minor release , defect is tagged to 8.2.6, please followup with your sales team for more details.

 

Regards,

Pavan

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
New Contributor

Re: AirWave 8.2.5 VisualRF Issues

This issue is still present with 8.2.6.  Client relation lines to the AP's are not being drawn.  AP to AP relation lines work fine.

Moderator

Re: AirWave 8.2.5 VisualRF Issues

Known.  The defect was thought fixed and then re-opened.  For tracking: DE30308


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company

Re: AirWave 8.2.5 VisualRF Issues


@BirdNetworkAdminwrote:

This issue is still present with 8.2.6.  Client relation lines to the AP's are not being drawn.  AP to AP relation lines work fine.


if you revert to flash (urghhhhhh) they come back (at least they did in .my current project). Not a solution, but may get you by in the short term

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