Network Management

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mom
Contributor II

Re: AirWave 8.2.5 update issue

Than I would contact your Microsoft client admin...

 

Good luck!

 

 

Best regards
Matthias
Regular Contributor II

Re: AirWave 8.2.5 update issue

They said it was not an approved software and will not be installed. Why can't Aruba fix the update issue? Or at least give another way of uploading the downloaded file.

Moderator

Re: AirWave 8.2.5 update issue

We are looking into additional means of upload.  In the meantime, you can also open a case with TAC - they can create the support user account and use that account to upload the file from a SFTP source.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Aruba Employee

Re: AirWave 8.2.5 update issue

Could you try the CLI upgrade once again using your Aruba credentials if you havent upgraded? I believe it should work now. Tested in lab and it works. There was some issue for upgrade with Aruba credentials and its fixed now.

 

Regards,
Vishnu
If my post helped you, don't forget to give kudos ;)
Super Contributor II

Re: AirWave 8.2.5 update issue

Hi Matthias,

 

I have to upgrade to version 8.2.5 next week, where can I get that console menu from?


mom wrote:

Hello!

 

Alternatively you can download the upgrade package manually upload it to the amp from an scp server (i used a qnap nas).

  1. Choose "Upload File" in the menu.
  2. Use the sytax: admin@x.x.x.x:/share/AMP-8.2.5-x86_64-cvs.tar.gz
  3. Hit enter, and type in the password at prompt.

As next step you can Upgrade the amp choosing "7 Upgrade".

Type in 8.2.5.

 

Works for me!

 

ampupdate1.JPGampupgrade.JPG

 

Cheers

 

 

 

Regards,

Julián

mom
Contributor II

Re: AirWave 8.2.5 update issue

Hello Julián!

 

SSH to your AMP, login as ampadmin. 

Best regards
Matthias
Super Contributor II

Re: AirWave 8.2.5 update issue

Hi Matthias,

 

I am upgrading from AirWave 8.2.3.1, so following the steps of in AirWave 8.2.5 Release Notes > Upgrade from AirWave 8.2.3.1 I will not see that menu and I will to upgrade with the command "start_amp_upgrade -v 8.2.5". AirWave 8.2.3.1 doesn't have that menu. Am I right?

 

Regards,

Julián

Highlighted
Moderator

Re: AirWave 8.2.5 update issue

8.2.5.1 will be released soon.  (it's already on the Aruba Support Portal, it'll appear in MNP in about 2 weeks).

 

The release notes goes through both upgrade scenarios.

 

For upgrades prior to 8.2.4:

Upgrade from AirWave 8.2.3.1 or Earlier Versions
If you upgrade from AirWave 8.2.3.1 or earlier, you will no longer have root user access to the Linux shell after
the upgrade to AirWave 8.2.5.1, and your system will be converted to use the new AMP CLI. For information
about using the AMP CLI, see the AirWave 8.2.5.1 User Guide.
Follow these steps to upgrade from AirWave 8.2.3.1 or earlier:
1. Log in to the AirWave server as the root user.
2. Run the upgrade utility:
#start_amp_upgrade -v 8.2.5.1
The upgrade utility looks for the local upgrade package.
After the download completes, the following message appears while the software compiles:
Validating the upgrade package...
Upgrade package is OK.
Using upgrade script extracted from local package.
Upgrade package found in local cache.
If the software is not available, manually download the software and then perform this step again.
3. After the AMP services restart, you will see the following message:
Setting up secure accounts...
Setting admin user name...
Admin Username (default 'ampadmin'):
Admin user is admpadmin
Done
Setting admin password...
Admin Password:
Verify Password:
Done
Done
Removing alias for less...
Done
AMPCLI Setup completed
Enter the new ampadmin password. If you don't enter a user name, AirWave uses the default "ampadmin".
4. After setting the password, you will see the following message:
Your system has been converted to use AMPCLI. You may now
log in as ampadmin. If you lose the password for ampadmin you
may log in as amprecovery (password recovery) on the console to reset
the ampadmin password
5. Finally, remove any OS user accounts to prevent unauthorized access.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
mom
Contributor II

Re: AirWave 8.2.5 update issue

Hi!

 

As rob wrote ... AMPCLI started with 8.2.4.
Use rob's manual above.

 

 

Best regards
Matthias
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