Network Management

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AirWave Client session report - no username



On Client Session Report there is a dash instead of the username next to the mac address. The client mac address appears as not authenticated to Guest wifi. Yet it is listed as TopTalker. So throughout the day it has been connected and authenticated to different SSID(s) at the premisses. Please advise if the following conclusions are accurate:

-- for the purpouse of this report - the controller does not keep track of the usernames associated to mac addresses;  

-- the Client Session Report is (to an extent) a snapshot; it lists the last access point the controller saw the device connected to (within the timespan the report covers) (or is it the discovering AP?)

Re: AirWave Client session report - no username


Client session report proivde the complete association history of clients (to which AP/usage/connection mode/type etc) for the time period report is been scheulded.


Go to client >detail page in Airwave for more detials to see if it have username associated,if controller reporting username then airwave will upate that info in its database.


Airwave retain the client data dependend on historical retention setting configured in AMP Setup>General>Historical Retention setting.


If controller shows username when user is active but it is not updating in ariwave then need to enable debug logs in Airwave and need to see whether contorller sending name or not?




If my post address your queries, give kudos and accept as solution!
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