I did read that in docs, but it was over my head when it mentioned MIB (Men In Black?) :). And as smart as I think I am at times, I still don’t get the “2 interfaces” part?. I imagine if you had 10 new, technically savvy, evaluators sit down and try to use AW and understand the docs, 9 would struggle like me. But companies don’t do that - instead the technical documenters write the docs, taking advantage of their in-depth knowledge of the product. Let newbies be your testers and you’ll end up with far more usable docs IMO. But that takes extra resources, so it rarely ever happens... But seriously, THANK YOU for this information!
Reading the docs you listed, it still sounds like AW can do more than just ping non SNMP devices and show if they are online or not. But I don’t see how, if all it does is “poll” via pings? And it seems unintutive when doing the initial add of the device using Device Setup->Add->Universal Network Device: the Device Communications settings page ONLY lists SNMP related properties. There's no hint that a device can be non SNMP, and be polled periodically. Why not add that as a property to choose from right on the Device Communications page? And, I was going to suggest the addition of a [Help] button, and then remembered there's a question mark button in upper rgt. I clicked on it and all I get is a blank page. Link that loads is:
https://10.10.0.7/static/UserGuide/UserGuide.htm#AWUserGuide%2FChapter2_Config%2FManually_Creating_APs.htm
I was hoping fopr some context sensitive help here...
I did manage to get to the place where I could click on [Poll Now], but the status of my simple Netgear WNR2000v5 residential wifi router remains as DOWN. I'm sure there's somewhere I should be going to see what the polling results were? Will it repeatedly poll this device forever, going forward?
Sorry for all the questions, but there's a lot going on here. I really do like the potential of the AW software - it's impressive! I just have to wrap my brain around how the overall software concept and GUI work...
Thanks,
Mike