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New Contributor
Posts: 2
Registered: ‎11-23-2016

AirWave not showing any clients

AirWave (8.2.3) is not showing any wireless clients connected to Instant APs.

Instant APs are correctly showing up in AirWave.

IAPs are all in Monitor only mode.

 

How to diagnose what's going on?

 

 

Guru Elite
Posts: 20,578
Registered: ‎03-29-2007

Re: AirWave not showing any clients

Did this ever work?  How long has this been installed?



Colin Joseph
Aruba Customer Engineering

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New Contributor
Posts: 2
Registered: ‎11-23-2016

Re: AirWave not showing any clients

Never worked, running for about 2 weeks.

 

IAP are provisionned by DHCP with options 43+60

They show up in the extpected folders based on option 43 setting.

I can import their setting and configuration goes to "Good", so communication seems to be ok.

 

Moderator
Posts: 1,251
Registered: ‎10-16-2008

Re: AirWave not showing any clients

Please open a support case.  Support can run a capture on the data and then parse the capture to make sure you're getting the appropriate info back from the IAPs.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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