12-19-2011 12:24 PM
Just wanted to pass along a shout out to the Airwave guys. The new 7.4.5 update is pretty amazing.
I can't wait to give my help desk access to the help desk page (looks like it is all HTML5). I think they will actually use it! Search is lightning fast, too. Once I go to AOS 126.96.36.199 later this week, the Operating System will show up correctly.
Screenshot of help desk view:
12-20-2011 08:23 AM
I just upgraded to 7.4.4 last week, and went to 7.4.5 this morning.
I do miss the ticketing system, but the dashboard and search capabilities are very nice.
You'll definately like it more after you upgrade your controller and start sending Airwave more detailed info