03-18-2014 05:22 PM
I know I've figured this out before... but I'm just scratching my head right now. I have a customer where we've successfully imported all of their controllers into Airwave. One of the controllers did have an issue with the username and password. We deleted that controller and successfully re-imported it. The one caveat is that the other controllers have clickable, hypertext "Aruba AP Groups" under the "APs / Devices" > List. The one controller just shows the Aruba AP Groups as text.
Anyone run into this issue? All of the controller are running the same code, Airwave is 7.7.9 and preferring AMON.
Thanks for the help!
03-19-2014 11:24 PM
Have you imported the configuration from that controller? If you click on the link it points to the configuration within Airwave. If it does not have a link, that means it does not have a configuration to link it to, just the ap-group from SNMP.
Aruba Customer Engineering
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03-21-2014 05:15 AM
It's possible that the config import was attempted but it never succeeded, so the Aruba AP Group doesn't have a link because there is not config on AMP to link to.
09-03-2014 10:04 AM
I'm circling back on this issue with another client and I can't remember how I was able to get this to work last time. I've tried the following:
1. "Import Settings" on the master controller
2. "Import Unreferenced Profiles" on the master controller.
In both examples, Airwave 7.7.12 states that there are no new entries to import.
Any help would be appreciated - thanks!