No release notes, again!
Seems typical for Aruba Support. The whole model is kludgy. I've had repeated discussions with Aruba on the support issues: heavy reliance on user to user support, fragmented and incomplete documentation, missing documentation, support staff assigned to support calls whose working hours do not match the customers hours, and very poor English skills leading to delayed support and non-relevant responses from support.
Not impressed for what is supposed to be an Enterprise class system and should have Enterprise class support.
Alan Mercer
Technical Systems Architect
Catholic Charities Information Technology
1966 Greenspring Dr.
Suite 200
Timonium, Md. 21093
(410) 561-6470
Fax: (410) 561-7755
amercer@cc-md.orgFor support issues please contact the Support Desk at : (1-844-323-5477) or
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Our Mission: Inspired by the Gospel mandates to love, serve and teach, Catholic Charities provides care and services to improve the lives of Marylanders in need.
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