Airwave 8.2.2 Reporting Questions

[KScout]

We are running Airwave 8.2.2

In reports:

I am trying to understand why I have a dash instead of an OS in the OS column.  

I am alos trying to understand why the Windows OS description doesnt contain a version such as Windows 7.

Thanks

[cjoseph]

What WLAN controller are you using?

[KScout]

Hello-

We are using

4550 & 4704 controllers on 6.4.4.8.

Thanks

[cjoseph]

The clients that are not reporting operating system, do they have browsers, or are they headless?

Typically the browser info is used to identify the operating system.

[KScout]

Thank you for responding. 

KDI