11-20-2013 02:12 PM
There is not a way. You should open a case with support if you have device types with an issue.
Aruba Customer Engineering
Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base
Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
11-21-2013 07:42 AM
Keep in mind that for all clients in AirWave with Aruba, there's 2 different ways we parse for device type. The 'AOS Device Type' is grabbed from the controller directly, while 'Device Type' is calculated based on the client device thumbprint. When the field changes, what are examples of the change? If it's from OS X to AppleTV, that is possible depending on data the controller got initially. If it's a more apparent change like say from iPad to Win7, then that's something that screams support case to gather more information to debug.
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company