01-29-2015 09:59 AM
I recently configured my new 7210 controllers to talk to Airwave however now in Airwave web gui when I go to APs/Devices > List I get the error message. rebooting didn't help. I already emailed Aruba support but just curious if anyone else had a fix, thanks.
The server has encountered an error while performing your request. Contact Aruba Technical Support at firstname.lastname@example.org or 1-800-943-4526 (800-WiFi-LAN).
Time: Thu Jan 29 10:50:48 2015
I had a problem this like. But, this error is apresentated when I try extract a report in "Genereated" and "Definitions".
Solution: Change time zone of the Airwave.
1º # cd install/
3º Then select the 2) Change Time zone.
4º Specify the continent, select the country and save the changes.
I hope have helped.
When you visit that page, you can get more data on the error by checking /var/log/httpd/error_log. This would help determine if it's a db issue, or a process transaction issue. This would be all the info needed to open a support case to debug the issue quickly.
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company