Network Management

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New Contributor
Posts: 3
Registered: ‎04-18-2013

Airwave - False Alert

[ Edited ]

Hi,

 

First of all, I am happy to join in this community :) .

 

I had made trigger email alert in Airwave, I am receiving frequent false email alert as AP is down but when i check the Controller... AP is Up.

 

Friends.. excepting your prompt help on this issue.

 

 

Aruba
Posts: 1,285
Registered: ‎08-29-2007

Re: Airwave - False Alert

Hi,

 

I see this all the time.  Firstly I would suggest increasing the 'missed snmp poll threshold' within the settings for that group.

 

I've also setup the alert to only send when the device is down for 10 mins so avoid alerts for reboots or intermittant network issues.

 

Add a second condition for 'minutes down threshold' to greater than 10 (or whatever is appropriate for you), as below.

 

AP down trigger

 

Hope that helps.


If my post is helpful please give kudos, or mark as solved if it answers your post.

ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
New Contributor
Posts: 3
Registered: ‎04-18-2013

Re: Airwave - False Alert

Hi Michael,

 

Thanks for reply.

 

What value for 'missed snmp poll threshold' is advisable?

 

Can able to set trigger alert specially for the Down AP which comes UP?

 

Is below solution is correct?

 

Aruba.JPG

Aruba
Posts: 1,285
Registered: ‎08-29-2007

Re: Airwave - False Alert

That depends really.  Normall I set to 2 though.

 

I've not configured the 'up' alert before, but that looks reasonable.

 

:-)


If my post is helpful please give kudos, or mark as solved if it answers your post.

ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
New Contributor
Posts: 3
Registered: ‎04-18-2013

Re: Airwave - False Alert

Thanks for the reply Dude.... :)

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