Network Management

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Occasional Contributor II
Posts: 20
Registered: ‎06-06-2012

Airwave NIC Issue

Hello

Some times the NIC of my Airwave just stops to work without any apparent reason, then i need to access the CLI and use the network_setup command to restart the network process. 

I´m using Hyper-V here ant the AMP version is 8.0.9.1.

Someone has faced this problem ?

Is there any way to fix it ?

Thiago

Aruba Employee
Posts: 6
Registered: ‎12-24-2015

Re: Airwave NIC Issue

You should open a case with TAC in parallel.  It could be a wide range of issues that you have...

 

Moderator
Posts: 1,252
Registered: ‎10-16-2008

Re: Airwave NIC Issue

We observed this behavior before at another customer site.  It has only been reported with Hyper-V and not with VMware.  We tried doing the usual NIC debuggery.  In the end, taking an amp-backup, rebuilding the Hyper-V instance, and then restoring the amp-backup somehow did the trick for that customer.  This leads me to think that it's something in Hyper-V that possibly caused the issue, but haven't been able to reproduce the issue in our lab.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Occasional Contributor II
Posts: 20
Registered: ‎06-06-2012

Re: Airwave NIC Issue

Hello Rob

 

Thank you for the information. 

 

I opened a case with TAC, and they are looking into some logs. 

 

Thiago

 

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