04-30-2012 08:47 AM
We've been testing Airwave with a temporary key and finally received our permanent key. However it's been some time since I've logged into the web interface that I can no longer remeber neither the username or password I used when I installed and begain to set it up. I do have the root password though. Is there any way to retrieve/reset the Airwave web interface password? I searched the KB, but only found a method for resetting the root password which is not the case.
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04-30-2012 09:09 AM
If you've lost the password you use to log in as admin to AMP's web interface, you can update it from the command line with this command which stores a hashed version of 'admin' as the password in our database:
From the CLI:
# dbc "update users set password='2cf94b0aea63ebf7bf41c90fe500603e' where username ='admin';"
If you use a name other than admin, you can change your user's password by modifying the where clause above. For example, to change joemontana's password to admin, this would work:
# dbc "update users set password='2cf94b0aea63ebf7bf41c90fe500603e' where username ='joemontana';"
01-01-2015 04:04 PM
is this method also valid in airwave 8? i have tried it multiple times, but it still won't let me in the web interface.
Please contact TAC. It does not work in Airwave 8.
Aruba Customer Engineering
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04-10-2015 08:40 AM
Keep in mind that in AMP 8+, there's an additional column 'is_enabled' that should be set to 1. You may also need to reset 'login_attempts' as well (by default, the max login attempts is 10 tries before account is disabled).
# dbc "select * from users where username='admin';"
-[ RECORD 1 ]---+---------------------------------------------
id | 1
username | admin
password | 2cf94b0aea63ebf7bf41c90fe500603e
role_id | 5
full_name | admin
email | firstname.lastname@example.org
phone | 555-555-5555
password_format | md5
login_attempts | 0
is_enabled | 1
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
07-13-2016 04:09 AM
I tried the same command on my AMP running version 8.0.5. I only have RO access to the GUI. Case #1908586. Please assist.
I copied and pasted this command in order to login with admin rights:
dbc "update users set password='2cf94b0aea63ebf7bf41c90fe500603e' where username ='admin';"