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Airwave Planned Downtime (global setting)

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  • 1.  Airwave Planned Downtime (global setting)

    Posted Dec 04, 2012 01:19 PM

    Hi,

     

    I know with version 7.5.7 we can do a planned downtime for a particular device but what about a global setting.

     

    We need to upgrade a bunch of controllers tonight which are being monitored by Airwave and we do not want the Uptime report to reflect this.

     

    Is this possible? Can we have a global setting to not monitor the controllers and APs with Airwave?

    Any other way of accomplishing this?



  • 2.  RE: Airwave Planned Downtime (global setting)

    EMPLOYEE
    Posted Dec 05, 2012 11:43 AM

    Currently there's not a place to do this from the Web GUI.  You'll have to make the change manually from the CLI.

     

    # dbc 'update ap set planned_maintenanced_mode=1 where id in (a,b,c);'

    where a,b,c = the id numbers of the devices you want to put into maintenance mode

     

    To find all your controller ids:

    # dbc 'select id from ap where controls_aps=1;'

     

    To do both parts in a single command:

    # dbc 'update ap set planned_maintenance_mode=1 where id in (select id from ap where controls_aps=1);'

     

    Then to revert, you can do the same command but toggle planned_maintenance_mode=0.

    Or if no devices should be in planned maintenance mode:

    # dbc 'update ap set planned_maintenance_mode=0;'



  • 3.  RE: Airwave Planned Downtime (global setting)

    EMPLOYEE
    Posted Dec 05, 2012 11:49 AM

    You can also do it for a whole group of devices.  From within a group, go to the Basic page and add a Maintenance Window.



  • 4.  RE: Airwave Planned Downtime (global setting)

    Posted Dec 05, 2012 12:35 PM

    Great guys thanks, I will try that.



  • 5.  RE: Airwave Planned Downtime (global setting)

    EMPLOYEE
    Posted Dec 05, 2012 12:43 PM

    I haven't tried the maintenance window setting yet, but if that works, then you can do it all from the GUI.

     

    Steps to do this:

    1.  Go to APs/Devices

    2.  List all devices on a single page

    3.  Sort by type

    4.  Click on the 'modify devices' wrench above the device list table - this should introduce check boxes next to all devices

    5.  Check all the controllers you're going to upgrade

    6.  Near bottom of the page is 'Add Maintenance Window'

     

    Let us know if this works for you.



  • 6.  RE: Airwave Planned Downtime (global setting)

    Posted Dec 05, 2012 05:57 PM

    will be trying that now, will report later tonight if that worked...



  • 7.  RE: Airwave Planned Downtime (global setting)

    Posted Dec 05, 2012 09:13 PM

    seems that doing it the way rgin suggested (was the only way I tried) worked for me.

     

    Thanks again.



  • 8.  RE: Airwave Planned Downtime (global setting)

    EMPLOYEE
    Posted Dec 06, 2012 02:11 PM

    Which method did you use?  The CLI or the GUI with modify devices wrench?



  • 9.  RE: Airwave Planned Downtime (global setting)

    Posted Dec 06, 2012 03:23 PM

    GUI with wrench modification.

     

    I initially used the wrench + Planned downtime mode but does not seem to work

     

    Adding a Maintenance window does though.



  • 10.  RE: Airwave Planned Downtime (global setting)

    Posted Jan 10, 2013 01:26 PM

    Everyone,

     

    Adding a maintenance window in Airwave is different than setting Planned Downtime Mode.

     

    I had to recover my controller with a previous backup but it also converted a bunch of RAPs into CAPs due to Airwave pushing the configuration it had onto the controller.

     

     

    Spoiler

    From TAC:

    Planned Downtime Mode : is to place AP’s in planned maintenance mode so that no down triggers will be sent while in mintenance

     

    Maintenance window is to place the devices in manage mode for a certain period of time per set. If the devices has unapplied changes, it should have got pushed in the maintenance window time frame.

     

    If we use the Modify Devices Link to add the Maintainence window, it will change the devices in manage mode for that interval, but if we enable the Planned Downtime Mode from manage page of the device, Airwave will stop monitoring that device for that interval.