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Airwave Visual RF Planner suddenly is inaccessible and say try again ?

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  • 1.  Airwave Visual RF Planner suddenly is inaccessible and say try again ?

    Posted May 29, 2015 01:17 PM

    Suddnly I wasn't able to access Visual RF on airwave and say some thing like try again later and when I checkd the system tab Visual RF is disabled ? so how to enable it? as anything I clikc on RF planner tab is not working



  • 2.  RE: Airwave Visual RF Planner suddenly is inaccessible and say try again ?

    EMPLOYEE
    Posted May 29, 2015 01:22 PM

    airwave-enablevisualrf.png



  • 3.  RE: Airwave Visual RF Planner suddenly is inaccessible and say try again ?

    Posted May 29, 2015 01:25 PM

    when I click on Setup it gives the error thats why I cant do it



  • 4.  RE: Airwave Visual RF Planner suddenly is inaccessible and say try again ?

    Posted May 30, 2015 09:04 AM
      |   view attached

    Dears I keep getting this erroras attached



  • 5.  RE: Airwave Visual RF Planner suddenly is inaccessible and say try again ?

    EMPLOYEE
    Posted Jun 01, 2015 10:54 AM

    If you're not able to start up VisualRF from VisualRF Setup, then that means there's probably another issue happening in the background.  If the problem is persisting, I suggest opening a support case so that a TAC engineer can help diagnose the issue.

     

    What AMP version are you currently running?  (you should be running at least 8.0.8.1)

    Any errors in /var/log/visualrf/visualrf.log?

     



  • 6.  RE: Airwave Visual RF Planner suddenly is inaccessible and say try again ?
    Best Answer

    Posted Jun 02, 2015 07:21 AM

    For some reason the VisualRF has halted. You should get some indication as to why under System -> Status -> VisualRF Engine (link to log file)

     

    I've encountered this when there wasn't enough memory available for the VisualRF process to start. Verify the amount under VisualRF -> Setup. If at default it's 512, so try adjusting to 768 or 1024.