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Contributor I

Airwave VisualRF Loading Very Slow (에어웨이브 VisualRF 지도 로딩 느림)

Airwave Version 8.2.3.1

 

[KOR]

고객사의 Airwave VisualRF floor 중 가장 많은 AP가 설치 되어있는 floor 입니다.

AP는 약 500여대가 해당 Floor에 설치되어 있으며, 많은 사람들이 이용하는 공항환경 입니다.

문제는, 우리가 해당 Floor를 클릭하여 로딩하면 오랜시간 로딩하다가 화면에서 Proxy Error가 발생합니다.

저는 이 문제를 Apache Engine의 처리 한계로 생각하고,

Custom.conf에 timeout 시간을 3000 sec 이상으로 변경하였습니다.

설정 변경 후 이제는 Proxy Error가 발생하지는 않습니다.

층을 클릭하여 10분 이상 기다리면 AP 정보 및 Client 정보가 표출됩니다.

하지만 여전히 너무 느립니다.

우리가 어떻게 하면 로딩 시간을 좀더 빠르게 할 수 있을까요?

 

[ENG]

It is the floor where the most AP of Airwave VisualRF floor of customer is installed.

About 500 APs are installed on the floor, and it is the airport environment that many people use.

The problem is, when we click on the Floor, it loads a long time and a Proxy Error occurs on the screen.

I think this is the processing limit of the Apache Engine,

Changed the timeout time in Custom.conf to more than 3000 sec.

After we change the settings, no Proxy Error will occur.

When we click and wait more than 10 minutes, AP information and Client information are displayed.

How can we make the loading time faster?

 

VisualRF Proxy Error.png

 

 

 

 

 

 

 

 

 

Guru Elite

Re: Airwave VisualRF Loading Very Slow (에어웨이브 VisualRF 지도 로딩 느림)

Taemin.Oh,

 

Is Airwave a hardware appliance or a virtual machine?

How much memory does the appliance have?

How much CPU does the appliance have?

Under VisualRF> Settings, what is your Memory Allocation, Core Threads, and UI threads?:

 

Screenshot 2018-05-08 at 22.20.31.png

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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Contributor I

Re: Airwave VisualRF Loading Very Slow (에어웨이브 VisualRF 지도 로딩 느림)

It is installed on a physical server. (SY 480 Gen9 Server on HPE Synergy 12000 Frame Blade Server)

The memory is 256 gigabytes.

The CPU has 12 cores * 2 (24 cores)

Attach a screenshot of the System Performance page.

Then attach a screenshot of the VisualRF Setup.

 

 

 

 

 

System Performance.pngVisualRF Setup.png

Moderator

Re: Airwave VisualRF Loading Very Slow (에어웨이브 VisualRF 지도 로딩 느림)

Customer should open a support case and work this through support.  The support case is what holds engineering accountable for escalations.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Contributor I

Re: Airwave VisualRF Loading Very Slow (에어웨이브 VisualRF 지도 로딩 느림)

The case is open for the current symptom.

Thank you.

 

 

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