Network Management

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Occasional Contributor I
Posts: 8
Registered: ‎12-11-2012

Airwave remove ip config after restart

[ Edited ]

I had setup airwave running as VM in hyperv. Everthing working nicer until recently if i restart airwave server, the ip configration and license that i applied is disappear. I will have to manually configure the ip and reapply the license in webui. 

 

Anyone have similar experience?

Moderator
Posts: 1,217
Registered: ‎10-16-2008

Re: Airwave remove ip config after restart

Was this a restart within the VM instance?  Or was this a restart of the entire VM host?

 

VMware ESXi users haven't experienced this behavior.  And I've only encountered similar on Hyper-V in two cases:

1. Restarting the VM host, resulted in loss of IP config

2. NIC went bad, so after VM restart to refresh hardware, IP config disappeared

In both of my cases, loss of IP config was seen, but the license was still present.

Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Occasional Contributor I
Posts: 8
Registered: ‎12-11-2012

Re: Airwave remove ip config after restart

[ Edited ]

It happen for the 1st time when vm host is restart, then this continue when everytime vm instance is restart. both ip configuration and license file disappear. Before vm host was restart after airwave installed, restarting vm instances will not delete those files. Is this a bug?

Occasional Contributor I
Posts: 8
Registered: ‎12-11-2012

Re: Airwave remove ip config after restart

I did more troubleshooting and notice this happen because in hyperv i enabled dynamic mac address and when the vm host restart the mac address changed and airwave do not recognize the new mac address for it network card. I had change the mac address setting to static also also add in the ip address in network script in init.d

 

Hope this is helpful for those that are facing similar issue

Moderator
Posts: 1,217
Registered: ‎10-16-2008

Re: Airwave remove ip config after restart

Thanks for the update.  That's really helpful since I haven't run into that issue.

Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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