Hi,
What option you selected while adding the device manually from Device setup > Add page?
Does Airwave reporting correct model and firmware version in APs/Devices>Monitor page. Checked supported device guide, i dont see support for this model/firmare in Airwave.
I have attached latest AMP 8.2.4 supported guide.
Regards,
Pavan
If my post addresses, your query give kudos:)