06-06-2017 07:57 AM
i have Airwave 188.8.131.52, which i added 1 AP discovered [aruba instant] and 2 switch manually (one is Zyxel and the other an Allied Telesis) with SNMP.
All of them are up and good (not mismatched or something) but i see only AP's clients.
Solved! Go to Solution.
06-06-2017 08:15 AM
Could you try poll the swtich from Aps/Devices> monitor page and check the status?
May I know the switch model/firmware version?
If possible I would recommand to upgrade the server to AMP 8.2.4 and check the status.
06-06-2017 08:24 AM
Allied Telesis: AT-GS950/16
firmware: AT-S79 V2.3.2 [184.108.40.206]
Tried to poll, nothing change, polled 7/7.
For upgrade AMP to 8.2.4 i'll put it this night on download, cause i can't saturate network now.
06-06-2017 08:39 AM
What option you selected while adding the device manually from Device setup > Add page?
Does Airwave reporting correct model and firmware version in APs/Devices>Monitor page. Checked supported device guide, i dont see support for this model/firmare in Airwave.
I have attached latest AMP 8.2.4 supported guide.
If my post addresses, your query give kudos:)
06-06-2017 08:49 AM
For adding them i done this:
configured ip and snmp.
It won't show name or other device info, but it shows usage and interfaces.
I saw that they aren't in supported device, but i try to configured it and Airwave shows monitoring of usage, maybe it only doesn't support clients?
06-06-2017 09:24 AM
Airwave proivde limited montioring support for device which does not have support. You could try upgrade the server to AMP 8.2.4 and check but not sure it will list wired clients.
I would recommand to file feature request at Aruba support site and follow up with your accounts team.