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Posts: 9
Registered: ‎03-03-2010

AppRF Client Sessions Processor Status: Down

Seeing some unusual slowness on Airwave.

Noticed this

AppRF Client Sessions ProcessorDown/var/log/pef_processor

That service should be running since it is on all my other AMP servers. Don't know why it's DOWN or how to get it back UP.

Log file shows lots of this

 

 

Thu Nov 24 09:20:44 2016: Started (PID: 11559)
Thu Nov 24 09:20:44 2016: Postgres PID: 11561
Thu Nov 24 09:20:44 2016: Falling through to CORE::exit (11559 - Daemon::PEFProcessor): Logging in: Unknown error 18446744073709551607
 at /usr/local/airwave/lib/perl/Mercury/MQMessageBus.pm line 78
	Mercury::MQMessageBus::connect('Mercury::MQMessageBus=HASH(0x7fb1b4ff4570)') called at /usr/local/airwave/lib/perl/Mercury/MQMessageBus.pm line 59
	Mercury::MQMessageBus::get_new_instance('Mercury::MQMessageBus', 'auxiliary_connect', 'CODE(0x7fb1f4ac8d80)') called at /usr/local/airwave/lib/perl/Mercury/MQMessageBus.pm line 43
	Mercury::MQMessageBus::make_new_connection('Mercury::MQMessageBus', 'auxiliary_connect', 'CODE(0x7fb1f4ac8d80)') called at /usr/local/airwave/lib/perl/Mercury/MQMessageBus.pm line 38
	Mercury::MQMessageBus::instance('Mercury::MQMessageBus', 'auxiliary_connect', 'CODE(0x7fb1f4ac8d80)') called at /usr/local/airwave/lib/perl/Mercury/Daemon/RabbitConsumerBase.pm line 48
	Mercury::Daemon::RabbitConsumerBase::init_rabbit('Mercury::Daemon::PEFProcessor=HASH(0x7fb1f49ad360)') called at /usr/local/airwave/lib/perl/Mercury/Daemon/RabbitConsumerBase.pm line 43
	Mercury::Daemon::RabbitConsumerBase::init('Mercury::Daemon::PEFProcessor=HASH(0x7fb1f49ad360)') called at /usr/local/airwave/lib/perl/Mercury/Daemon/PAPIHandlerBase.pm line 25
	Mercury::Daemon::PAPIHandlerBase::init('Mercury::Daemon::PEFProcessor=HASH(0x7fb1f49ad360)') called at /usr/local/airwave/lib/perl/Mercury/Daemon/PAPIStatsUpdaterMixin.pm line 14
	Mercury::Daemon::PAPIStatsUpdaterMixin::init('Mercury::Daemon::PEFProcessor=HASH(0x7fb1f49ad360)') called at /usr/local/airwave/lib/perl/Mercury/Daemon/PEFProcessor.pm line 40
	Mercury::Daemon::PEFProcessor::init('Mercury::Daemon::PEFProcessor=HASH(0x7fb1f49ad360)') called at /usr/local/airwave/lib/perl/Mercury/Base.pm line 40
	Mercury::Base::new_from_hashref('Mercury::Daemon::PEFProcessor', 'Mercury::Daemon::PEFProcessor=HASH(0x7fb1f49ad360)') called at /usr/local/airwave/lib/perl/Mercury/Base.pm line 17
	Mercury::Base::new('Mercury::Daemon::PEFProcessor') called at /usr/local/airwave/lib/perl/Mercury/Daemon/Service/Forkable.pm line 51
	Mercury::Daemon::Service::Forkable::__ANON__() called at /usr/local/airwave/lib/perl/Mercury/Utility/Processes.pm line 127
	Mercury::Utility::Processes::__ANON__() called at /usr/local/airwave/lib/perl/Mercury/Utility/Processes.pm line 83
	Mercury::Utility::Processes::fork_and_run('CODE(0x7fb1f4aa78e0)') called at /usr/local/airwave/lib/perl/Mercury/Utility/Processes.pm line 129
	Mercury::Utility::Processes::fork_and_run_detached('CODE(0x7fb1f4bf84f0)') called at /usr/local/airwave/lib/perl/Mercury/Daemon/Service/Forkable.pm line 53
	Mercury::Daemon::Service::Forkable::_restart('Mercury::Daemon::Service::PEFProcessor=HASH(0x7fb1b4f48ba0)', 1) called at /usr/local/airwave/lib/perl/Mercury/Daemon/Service.pm line 90
	Mercury::Daemon::Service::restart('Mercury::Daemon::Service::PEFProcessor=HASH(0x7fb1b4f48ba0)', 1) called at /usr/local/airwave/lib/perl/Mercury/Daemon/ServiceWatcher.pm line 272
	Mercury::Daemon::ServiceWatcher::check_services('Mercury::Daemon::ServiceWatcher=HASH(0x7fb1f405a458)') called at /usr/local/airwave/lib/perl/Mercury/Daemon/ServiceWatcher.pm line 184
	Mercury::Daemon::ServiceWatcher::__ANON__() called at /usr/local/airwave/lib/perl/Mercury/Utility.pm line 175
	eval {...} called at /usr/local/airwave/lib/perl/Mercury/Utility.pm line 175
	Mercury::Utility::safe_eval('CODE(0x7fb1f46ba450)') called at /usr/local/airwave/lib/perl/Mercury/Daemon/ServiceWatcher.pm line 185
	Mercury::Daemon::ServiceWatcher::main('Mercury::Daemon::ServiceWatcher=HASH(0x7fb1f405a458)') called at /usr/local/airwave/lib/perl/Mercury/Daemon/Base.pm line 170
	Mercury::Daemon::Base::go('Mercury::Daemon::ServiceWatcher=HASH(0x7fb1f405a458)') called at /etc/httpd/conf/bootstrap.pl line 102
	eval {...} called at /etc/httpd/conf/bootstrap.pl line 101
	main::__ANON__() called at /usr/local/airwave/lib/perl/Mercury/Utility/Processes.pm line 83
	Mercury::Utility::Processes::fork_and_run('CODE(0x7fb1b42da188)') called at /etc/httpd/conf/bootstrap.pl line 111
	require /etc/httpd/conf/bootstrap.pl called at (eval 2) line 1
	eval 'require q /etc/httpd/conf/bootstrap.pl 
;' called at /etc/httpd/conf/bootstrap.pl line 0

 Wondering how do I kill this particular process and restart it?

 

Thanks

Guru Elite
Posts: 20,422
Registered: ‎03-29-2007

Re: AppRF Client Sessions Processor Status: Down

You scould open a tac case if rebooting Airwave does not resolve this.



Colin Joseph
Aruba Customer Engineering

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