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AppRF data not showing up

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  • 1.  AppRF data not showing up

    Posted May 01, 2016 07:58 PM

    Is there anything special I need to do to enable AppRF data display?

    I'm not seeing any data.

    Using 7005 controller on 6.4.3.7, Airwave 8.2.0.2, Campus AP's (205, 215).

    Thanks!



  • 2.  RE: AppRF data not showing up
    Best Answer

    EMPLOYEE
    Posted May 01, 2016 08:46 PM
    Did you run the mgmt-server command to enable AMON? 

    Are you seeing the AppRF data on the controller? 


  • 3.  RE: AppRF data not showing up
    Best Answer

    EMPLOYEE
    Posted May 02, 2016 03:56 AM

    Maybe a really stupid question, but does your controller show AppRF data?? It should be visible in the controller dashboard before it can be sent to Airwave. And then, yes you need to configure AMON between controller and Airwave to pass on the AppRF data.



  • 4.  RE: AppRF data not showing up

    Posted May 02, 2016 08:20 AM

    Not a stupid question... the problem was the controller config.

    Thanks.

     

    On a related note, web reputation data is not showing up.

    I've typed 'firewall web-cc'

    Is there anything else I need to configure?

     

    Thanks!

     



  • 5.  RE: AppRF data not showing up

    EMPLOYEE
    Posted May 02, 2016 08:47 AM

    Pretty sure you need to have firewall-dpi on for that as well.. Relevant items from my controller:

     

    firewall dpi
    firewall web-cc

    firewall-visibility

     

    Speaking about web reputation, be aware that this feature may require a subscription to the reputation database in the future, like it does in Aruba Instant. Contact your partner or local sales team for more information.

     



  • 6.  RE: AppRF data not showing up

    Posted May 02, 2016 11:02 AM

    I've got all those statements in my config, and I've done a reboot.

    Still no web reputation data.

    Any other ideas?

    Thanks.



  • 7.  RE: AppRF data not showing up

    EMPLOYEE
    Posted May 02, 2016 11:04 AM
    Does your controller have outbound access to the internet?


  • 8.  RE: AppRF data not showing up

    Posted May 02, 2016 12:42 PM

    Yes, I can ping 4.2.2.2 from the controller gui.

    Is there anything else that needs to be enabled?

    Thanks.



  • 9.  RE: AppRF data not showing up
    Best Answer

    EMPLOYEE
    Posted May 02, 2016 02:51 PM

    Make sure you have DNS configured on the controller and the controller can connect to the cloud web classification service (HTTPS, port 443 in my lab).

     

    Without DNS, the contoller cannot find the correct cloud services. 



  • 10.  RE: AppRF data not showing up

    Posted May 02, 2016 03:31 PM

    Yes, of course.

    Name resolution is a good thing.

    That did it!

    Thanks for all your help.