Network Management

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Occasional Contributor II
Posts: 38
Registered: ‎03-30-2016

AppRF data not showing up

Is there anything special I need to do to enable AppRF data display?

I'm not seeing any data.

Using 7005 controller on 6.4.3.7, Airwave 8.2.0.2, Campus AP's (205, 215).

Thanks!

Guru Elite
Posts: 8,765
Registered: ‎09-08-2010

Re: AppRF data not showing up

Did you run the mgmt-server command to enable AMON? 

Are you seeing the AppRF data on the controller? 

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
MVP
Posts: 554
Registered: ‎11-04-2011

Re: AppRF data not showing up

Maybe a really stupid question, but does your controller show AppRF data?? It should be visible in the controller dashboard before it can be sent to Airwave. And then, yes you need to configure AMON between controller and Airwave to pass on the AppRF data.

--
If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
Occasional Contributor II
Posts: 38
Registered: ‎03-30-2016

Re: AppRF data not showing up

Not a stupid question... the problem was the controller config.

Thanks.

 

On a related note, web reputation data is not showing up.

I've typed 'firewall web-cc'

Is there anything else I need to configure?

 

Thanks!

 

MVP
Posts: 554
Registered: ‎11-04-2011

Re: AppRF data not showing up

Pretty sure you need to have firewall-dpi on for that as well.. Relevant items from my controller:

 

firewall dpi
firewall web-cc

firewall-visibility

 

Speaking about web reputation, be aware that this feature may require a subscription to the reputation database in the future, like it does in Aruba Instant. Contact your partner or local sales team for more information.

 

--
If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
Occasional Contributor II
Posts: 38
Registered: ‎03-30-2016

Re: AppRF data not showing up

I've got all those statements in my config, and I've done a reboot.

Still no web reputation data.

Any other ideas?

Thanks.

Guru Elite
Posts: 8,765
Registered: ‎09-08-2010

Re: AppRF data not showing up

Does your controller have outbound access to the internet?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II
Posts: 38
Registered: ‎03-30-2016

Re: AppRF data not showing up

Yes, I can ping 4.2.2.2 from the controller gui.

Is there anything else that needs to be enabled?

Thanks.

MVP
Posts: 554
Registered: ‎11-04-2011

Re: AppRF data not showing up

Make sure you have DNS configured on the controller and the controller can connect to the cloud web classification service (HTTPS, port 443 in my lab).

 

Without DNS, the contoller cannot find the correct cloud services. 

--
If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
Occasional Contributor II
Posts: 38
Registered: ‎03-30-2016

Re: AppRF data not showing up

Yes, of course.

Name resolution is a good thing.

That did it!

Thanks for all your help.

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