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Super Contributor I

AppRF works in Instant but not in AirWave

Hi guys,

 

I have enabled AppRF in my cluster of Instant APs, I can see the AppRF data in GUI but at the same time AppRF in AirWave doesn't show any data. AppRF is also enabled in AirWave under AMP Setup > Additional AMP Services > Enable AppRF Data Collection. My AirWave is version 8.2.3.1 and Enable Instant GUI Config is set to No.

AppRF data is showing in Instant but not in AirWave. Do you know where is the problem?

 

Regards,

Julián


Regards,
Julián
Contributor II

Re: AppRF works in Instant but not in AirWave

Where do you look in AirWave for AppRF? Do you want to see from a user specific or overall from your group of IAP?

 

On my AirWave, I go to Home > AppRF

Then you have to browse to your IAP folder. It's over the Home button, you should see the Top folder, if you click on it then you should be able to drill down to your IAP folder.

 

I have the Instant GUI config enable though, I don't know if it's a pre-requisite.

Super Contributor I

Re: AppRF works in Instant but not in AirWave

Aha, that's was the reason!

I didn't realize about the Top folder over the Home button. Now it works!

 

Many thanks,

Julián


Regards,
Julián
Contributor II

Re: AppRF works in Instant but not in AirWave

Don't worry, it took me a while to figure it out too as since the new interface with 8.2.x.x a lot hs changed! Previously the folder were beside the time selection on the right. It's not intuitive the way it's positionned right now!

Super Contributor I

Re: AppRF works in Instant but not in AirWave

Hi mathieuc,

 

Today I wanted to check the traffic in AppRF but appears nothing, and I have selected the right folder Top button. What could be the problem?

 

Regards,

Julián


Regards,
Julián
Super Contributor I

Re: AppRF works in Instant but not in AirWave

Hi mathieuc,

 

Ignore my previous message. Now I can see the traffic in AppRF, the problem was that it takes tons of time to show the data :)

 

Regards,

Julián


Regards,
Julián
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