Network Management

Reply
Regular Contributor I

Applying airwave license...?

{ "ERROR" : "The server has encountered an error while performing your request at Sat Mar 28 12:07:07 2015. Please look in error logs for more details."

 

Cant find these logs, gui dosnt realy go anywhere other than the license page... Ive followed the instructions on the Aruba site, and applied the key accordingly...  I have been issued with a Temp key, so that I can then proceed to ogenerate a perm key...

 

http://community.arubanetworks.com/t5/Monitoring-Management-Location/Applying-Airwave-License-Key/ta-p/168970

 

Any ideas??

New Contributor

Re: Applying airwave license...?

Is there an "&" sign anywhere in your company name or in the license key? If so you have to edit the license key to "&"

I was getting the same error message and changed the license key under the company section to "&" and that fixed it.
New Contributor

Re: Applying airwave license...?

My first post was not correctly displayed, it was suppose to say,

Is there an & sign anywhere in your company name or in the license key? If so you have to edit the license key to &

I was getting the same error message and changed the license key under the company section to & and that fixed it.
New Contributor

Re: Applying airwave license...?

This won't let me write an ampersand sign. Again what I am trying to say is,

Is there an "ampersand" sign anywhere in your company name or in the license key? If so you have to edit the license key to '&' (ampersand+amp;)
New Contributor

Re: Applying airwave license...?

Ampersand+amp+;
Moderator

Re: Applying airwave license...?

Also, make sure the expires on date in the license is not like the one in the example (circa 2008).  License errors in AirWave should log to /var/log/httpd/error_log.  If the issue persists, support can work with you to generate a new eval key that works until you're ready for the permanent key.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Regular Contributor I

Re: Applying airwave license...?

Ended up getting a new key in the end, so at least is wasnt me being a numpty!

 

Cheers!

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: