Network Management

a report of one of my vessels, in december showed 802.11b, 802.11n (2.4GHz & 5GHz), 802.11a, and 802.11g clients.

most recent report only shows 802.11a, and 802.11g clients

is there a setting that changes reporting, or possibly turned off my 802,11n and why my ac is not showing up as well?

setting in controller configuration have high throughput turned on for both n (a & g radios) and ac on the a.

also not sure why b would no longer have a presence.

screenshots attached

thanks in advance

Attachment(s)

b ac n radio troubleshooting 8-22-2016 balmoral.docx   269 KB 1 version

It is possible that it was false-reporting 802.11b-only clients before you upgraded.  If you have a known 802.11b client, you should connect it and see how it reports it.

agreed, and thank you - I am less worried about the b client showing/not showing, but the n clients i should see on both 2.4 and 5, but am seeing it on neither.

to see only a or g, seems odd.

I see it now.  I would open a TAC case so that they can get the specifics of your installation, and how that report is configured.  That does not look normal.

found out a few things.

all of the settings turning on n, and ac were off. found a few more after i posted, and now they report and connect on the n and ac bands. b is still vacant as expected. but otherwise, all is good. thank you everyone

Screenshot of the settings, please.