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MVP
Posts: 3,018
Registered: ‎10-25-2011

Auto Acknowledge doesnt seems to work with down devices just when the device comes up

Hello 

Im configuring an airwave and i got 2 simple rules

one that notify me when the devices comes up and it has the Auto Acknowledge for down and up 

 

The other rule when a devices goes down (this rule does not let me to put the Auto Acknowledge (but i was thinking that the other rule would do it as it would give me option for up and down devices.

 

In this second rule i got when an access point is down send me and email 

When its down for 5 minutes.

 

i got supress until Acknowledge in both rules.   As i dont want it to flood the email  

 

What i want to actually achive is this

 

If the AP goes down, send one email.

If the ap goes up send one email

 

For example if i got a rap 

I disconnect it i get the email

i reconned it i get the email

 

I disconnect it again and i dont get the email again... (as is not Auto Acknowledging)

If i reconnnecte it i get the email( because its Auto Acknowledging)

 

How can i achive what i need???

 

Cheers

Carlos

----------------------------------------------------
Product Manager - Aruba Networks
Alternetworks Corp
Moderator
Posts: 1,270
Registered: ‎10-16-2008

Re: Auto Acknowledge doesnt seems to work with down devices just when the device comes up

The auto-ack feature will be going away in 8.1/8.2 (DE23208).


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
MVP
Posts: 3,018
Registered: ‎10-25-2011

Re: Auto Acknowledge doesnt seems to work with down devices just when the device comes up

Okay 

So how can i achive this rob? without manually ackowledging? or is the only way?

 

What i want to actually achive is this

 

If the AP goes down, send one email.

If the ap goes up send one email

 

For example if i got a rap 

I disconnect it i get the email

i reconned it i get the email

 

I disconnect it again and i dont get the email again... unless i ackwoledge manually

If i reconnnecte it  ill not get the email.  unless i ackwoledge manually

 

 

----------------------------------------------------
Product Manager - Aruba Networks
Alternetworks Corp
Moderator
Posts: 1,270
Registered: ‎10-16-2008

Re: Auto Acknowledge doesnt seems to work with down devices just when the device comes up

Correction: Auto-ack for up/down alerts should still be available (there was a different auto-ack that was removed).  Let me try to replay your scenario to verify the behavior.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
MVP
Posts: 1,437
Registered: ‎10-25-2011

Re: Auto Acknowledge doesnt seems to work with down devices just when the device comes up

you scared me when you said auto-ack is going away.
Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
MVP
Posts: 1,414
Registered: ‎11-30-2011

Re: Auto Acknowledge doesnt seems to work with down devices just when the device comes up

did you get this worked out Rob?

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