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Can anyone please direct me to a procedure to convert a trial AirWave deployment to fully licensed?

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  • 1.  Can anyone please direct me to a procedure to convert a trial AirWave deployment to fully licensed?

    Posted Aug 12, 2015 10:24 PM

    Customer had previously installed a trial version of AirWave, and now I've been engaged to perform some wireless expansion at their location.  Part of their order includes a 200-device AirWave license.  I need to know the procedure to apply the license to the current AMP deployment.  I don't see the LICENSE tab on the interface that is normally there in a full version.  Will be using AirWave to push Instant AP configs, directed by Activate.

    Thanks in advance,

    Andrew



  • 2.  RE: Can anyone please direct me to a procedure to convert a trial AirWave deployment to fully licensed?

    EMPLOYEE
    Posted Aug 12, 2015 10:25 PM
    What version of AirWave?


    Thanks,
    Tim


  • 3.  RE: Can anyone please direct me to a procedure to convert a trial AirWave deployment to fully licensed?

    Posted Aug 12, 2015 10:26 PM

    it's version 8.0.7.1.

    thanks!

     



  • 4.  RE: Can anyone please direct me to a procedure to convert a trial AirWave deployment to fully licensed?

    EMPLOYEE
    Posted Aug 12, 2015 10:31 PM

    Home> License> Add.



  • 5.  RE: Can anyone please direct me to a procedure to convert a trial AirWave deployment to fully licensed?

    Posted Aug 12, 2015 10:34 PM

    Unfortunately, that's the problem; the license option isn't there:AMP version.jpg



  • 6.  RE: Can anyone please direct me to a procedure to convert a trial AirWave deployment to fully licensed?
    Best Answer

    EMPLOYEE
    Posted Aug 12, 2015 10:37 PM

    Make sure you are logged in with root privileges.

    license.png



  • 7.  RE: Can anyone please direct me to a procedure to convert a trial AirWave deployment to fully licensed?
    Best Answer

    EMPLOYEE
    Posted Aug 12, 2015 10:38 PM
    It looks like you're not logged in as an administrator. Log in with the admin account.


    Thanks,
    Tim


  • 8.  RE: Can anyone please direct me to a procedure to convert a trial AirWave deployment to fully licensed?

    EMPLOYEE
    Posted Aug 12, 2015 10:38 PM
    If you're not seeing the Licensing menu item on the home tab, then you should contact Aruba TAC.


    Thanks,
    Tim


  • 9.  RE: Can anyone please direct me to a procedure to convert a trial AirWave deployment to fully licensed?

    Posted Aug 12, 2015 10:40 PM

    Thanks a lot guys, didn't even cross my mind that these weren't admin creds (assumed they were).

    Appreciate the super quick replies.