Network Management

Hi,

 

After upgrade to Airwave 8.0.0, I can't log in with the GUI. I can see the little animation but it's loading loading loading and I am stuck there. I can access to the console, no problem.

 

Any idea where I can take a look at ?

 

Thanks

 

Dimitri

You should contact TAC, unfortunately.

No ideas here. Were you able to find something out?

Does a GUI appear?

If so, try resetting the admin account from the CLI like so

dbc "update users set password='2cf94b0aea63ebf7bf41c90fe500603e' where username ='admin';"

This will reset the admin account to admin/admin

Give that a shot.

Yes the GUI appears and it's not a problem of user and password, I can log in thru the console.

The console account is different than the webUI account.

Unless your console allows you webui access

did you try different browsers? I've had problems with IE11 and Chrome, but got it working in latest build Firefox.

Yes, I have tried it with differents browsers, still the same problem, I am stucked in the log in, see the capture.

 

try to reset the password through the console with the command I gave you and try again.

If that does not work, you need to open a support case