Network Management

Reply
Occasional Contributor I
Posts: 5
Registered: ‎07-23-2014

Changing Controller Model in Airwave

I recently swapped out a 6000 series controller for a new 7220.  Airwave detected the hardware change and offered the option to either reset the MAC or replace the hardware.  I clicked Reset a little too hastily, now the controller is still being monitored in Airwave, however it shows as a 6000 series rather than a 7200.  

 

Is there anyway to change the controller info in Airwave now short of deleting the device and adding it again?

 

 

MVP
Posts: 4,086
Registered: ‎07-20-2011

Re: Changing Controller Model in Airwave

Did you try doing another snmp poll ?

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor I
Posts: 5
Registered: ‎07-23-2014

Re: Changing Controller Model in Airwave

Yes, it has been several days now and the controller info is still incorrect. 

 

Guru Elite
Posts: 20,366
Registered: ‎03-29-2007

Re: Changing Controller Model in Airwave

kyle_v,

 

You should try "Import Settings" in Airwave.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I
Posts: 5
Registered: ‎07-23-2014

Re: Changing Controller Model in Airwave

I tried the "Import Settings" option and it did not resolve the issue.  I just deleted the controller from Airwave and added it again.  All better now.  

 

Thanks guys! 

 

Moderator
Posts: 1,244
Registered: ‎10-16-2008

Re: Changing Controller Model in Airwave

Awww, deleting the controller deletes the device history.  I would have suggested changing the IP of the original controller entry, and then re-adding the controller via device setup -> add.  Then use replace hardware option from the original controller (the one with the wrong IP address) entry manage page.  This way you'll be able to keep the device history.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Search Airheads
Showing results for 
Search instead for 
Did you mean: