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Frequent Contributor II

Channel util graphs distorted

Dear,

 

running AMP version: 8.2.6.1

Controller version 6.5.4.3

 

Issue is that some of the channel utilization graphs are distorted, anyone has seen this before?

 

AMP_issue_1.jpgAMP_issue_2.png

 

We are using SNMP polling.

 

Kind regards,

Thomas

Thomas
ACMX#370 ACCX#1000

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
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Guru Elite

Re: Channel util graphs distorted

Thomas,

 

As far as I know, Channel Utilization is sent to Airwave using Amon, not snmp polling.  Do you have Amon configured on the controller?

http://community.arubanetworks.com/t5/Community-Tribal-Knowledge-Base/Why-you-should-always-enable-AMON-on-your-Aruba-Controller-when/ta-p/72104

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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Frequent Contributor II

Re: Channel util graphs distorted

I will check with our end-customer, but then you shouldn't see any data when it isn't configured?

Thomas
ACMX#370 ACCX#1000

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
Guru Elite

Re: Channel util graphs distorted

Correct.  That means the problem would have to be on the Airwave server either receiving or storing the data through AMON.

I would try the article here:  http://community.arubanetworks.com/t5/Monitoring-Management-Location/Basic-AMON-troubleshooting-on-Airwave/ta-p/211841 or any other article on AMON troubleshooting to make sure it is being received and that the retention settings are not too high on that Airwave box.

******************
Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
Frequent Contributor II

Re: Channel util graphs distorted

OK Thanks, i will forward it to my end-customer, I don't have remote access for the moment.

Thomas
ACMX#370 ACCX#1000

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
Frequent Contributor II

Re: Channel util graphs distorted

I checked with our end-customer and we see the following:

AMP_issue_3.png

Looks OK I think?

 

We also have run the debug, but we don't know what exactly to look for. Do we open a ticket with TAC?

Thomas
ACMX#370 ACCX#1000

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
Highlighted
Guru Elite

Re: Channel util graphs distorted

Yes, open a ticket with TAC. and let us know how it goes.

******************
Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
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