Network Management

Reply
MVP
Posts: 706
Registered: ‎12-01-2010

Configuring new 7210 - getting Unknown Engine ID for various monitors

Greeting All,

 

I've missed something obvious I'm sure, but can't see it.

I've set up a new 7210 (replacing a 3600) in one of our warehouses, and moved a couple of APs to it. All seems to be well, but Airwave is unhappy about my SNMPv3 settings.

I have the same configuration (excepting hostname and IP addresses) as any of several other 7210's, yet Airwave continues to report "Unknown Engine ID" for most SNMP monitors.

089aw009-snmp-errors-in-Airwave.png

Which obvious, but currently hidden setting did I miss?

 

--Matthew

if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
Aruba Employee
Posts: 63
Registered: ‎04-24-2013

Re: Configuring new 7210 - getting Unknown Engine ID for various monitors

Hi Matthew,


Any change in the controllers clock? Found the below document in community,

 

https://community.arubanetworks.com/t5/Controller-Based-WLANs/SNMPv3-errors-after-upgrading-to-AOS-5-0/ta-p/174934


Regards,

Vishnu

Regards,
Vishnu
If my post helped you, don't forget to give kudos ;)
MVP
Posts: 706
Registered: ‎12-01-2010

Re: Configuring new 7210 - getting Unknown Engine ID for various monitors

I thought I replied, but I don't see it here.

The clock was wrong - right three-letter-zone, wrong offset, but fixing that didn't fix the issue.

While working with TAC I dug through my case history and found that I had the same problem in March 2015. TAC "solved" that by restarting the poller and a few other services.

I "fixed" my problem by restarting AMP (which included all services and pollers, so slight overkill, but fast) and now I have new APs to import.

--Matthew

if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
Search Airheads
Showing results for 
Search instead for 
Did you mean: