12-19-2017 11:06 AM
I have recently received help on getting our Airwave server going which I appreciate. After adding a few of the IAPs to the server in the Instant portal some APs came up as "Good" under the configuration tab. We added a few more sites that have more devices and the configuration is coming back as "Unknown" now there are more Unknown devices than there are good. Is there a fix for this? Is this a time issue since there are more devices?
Thanks for the assistance in advance
Solved! Go to Solution.
12-21-2017 12:07 AM
For unknown status, generally is airwave can't fetch iap configurations.
1 airwave and IAP link.
2 Whether exist firewall with iap and airwave.
3 if have firewall, whether open port 443.