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Enforce firmware upgrade for IAPs that are currently down

Hi!

 

I´m handling an Airwave group of multiple clusters of, in my case, RAP-155s and I want to upgrade them to a new firmware. The options I´m given in the group firmware page is to enforce the firmware and to allow downgrades of devices. This works very well for all the clusters that are currently up when I make the change or schedule to initiate the upgrade.

 

But in this case there are several clusters who are down for several reasons that are absolutely OK (on their way to a new site, powered of, on the shelf waiting to be shipped to mention a few). When these APs eventually come up there´s no enforcement, they will just sit there on their old firmware. The enforcement seems to just do its thing on the RAPs when they join the group for the first time.

 

I would like for Airwave to initiate the upgrade to the enforced group firmware as soon as an AP comes up again but I´ve not found a way to do this. Anyone know how or if it can be done?

 

Cheers,

Chris

Christoffer Jacobsson | Aranya AB
Aruba: ACMX #537 ACCP | CWNP: CWNA CWDP CWSP CWAP
Guru Elite

Re: Enforce firmware upgrade for IAPs that are currently down

Do you see the IAP/VC in the group that you have enforcement enabled on?  Are these IAPs in read/write or read-only mode?  Do you have "Allow firmware upgrades in monitor-only mode" enabled under AMP Setup?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Re: Enforce firmware upgrade for IAPs that are currently down

Hi!

 

Yes I can see the AP/VC in the group and in the Instant GUI config view.

 

They are all in config mode, we´re using Instant GUI config.

 

Allow firmware upgrades in monitor-only mode is set to No. I don´t think it's needed if they are in managed mode, or is it?

Christoffer Jacobsson | Aranya AB
Aruba: ACMX #537 ACCP | CWNP: CWNA CWDP CWSP CWAP
Guru Elite

Re: Enforce firmware upgrade for IAPs that are currently down

It should not be needed. Do you have a version of code Uploaded for that firmware version? If the firmware you select is "local" the ap will get it directly from the Airwave server. If the version you select is from the cloud server, the IAP will reach out to devices.Aruba Networks.com to try to download it from there. Type "show log upgrade" on the IAP to see what is going on.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Re: Enforce firmware upgrade for IAPs that are currently down

Yes, it´s uploaded to Airwave with server protocol HTTPS. I´ll check the upgrade log next time a cluster comes online that has the old firmware. I´m pretty sure that it won´t say much since the upgrade job itself isn´t active anymore after "failing" with the clusters that were down.

Christoffer Jacobsson | Aranya AB
Aruba: ACMX #537 ACCP | CWNP: CWNA CWDP CWSP CWAP
Guru Elite

Re: Enforce firmware upgrade for IAPs that are currently down

The command should be run on the IAP so you can see the history of the upgrade when the IAP is up.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Re: Enforce firmware upgrade for IAPs that are currently down

Hi again!

 

Today, two new clusters of this group has come up and they are both sitting on the old version. Airwave is not doing anything to upgrade them and from the IAP upgrade log we can see that it´s empty:

 

# show log upgrade
----------Download log start----------
download log not available
----------Download log end------------
Download status: incomplete
----------Upgrade log start----------
upgrade log not available
----------Upgrade log end------------
Upgrade status: upgrade status not available

 

I can go to System -> Firmware upgrade job details in Airwave and restart the job or manually upgrade the cluster but I would like for this to happen automatically so I can be confident that all clusters will use the correct version.

 

Cheers,

Christoffer Jacobsson | Aranya AB
Aruba: ACMX #537 ACCP | CWNP: CWNA CWDP CWSP CWAP
Guru Elite

Re: Enforce firmware upgrade for IAPs that are currently down

How were the clusters added to Airwave?  Manually?  Whitelist?  Activate?  DHCP?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Re: Enforce firmware upgrade for IAPs that are currently down

Right now we´re adding manually and there´s no whitelist configured in Airwave, all IAPs are authorized. Some of them might´ve been added by using Activate aswell.

 

Cheers,

Christoffer Jacobsson | Aranya AB
Aruba: ACMX #537 ACCP | CWNP: CWNA CWDP CWSP CWAP
Guru Elite

Re: Enforce firmware upgrade for IAPs that are currently down

Okay, are these clusters with ALL the same model of AP?

 When they boot up, do they show up as "up" in Airwave, even though they do not upgrade, or they never show up?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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