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Error after 8.2.0 upgrade "disabled"

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  • 1.  Error after 8.2.0 upgrade "disabled"

    Posted Apr 05, 2016 10:35 AM

    ** Look out: /etc/amp_disabled
    Current Version: RELEASE_8_2_0
    DISABLED - 1!!

     

     

    Just updated to 8.2.0, and recieve the above error after cli login.

     

    please help!

     

    Thanks,



  • 2.  RE: Error after 8.2.0 upgrade "disabled"

    EMPLOYEE
    Posted Apr 05, 2016 10:37 AM
    Try running amp_enable


  • 3.  RE: Error after 8.2.0 upgrade "disabled"

    EMPLOYEE
    Posted Apr 05, 2016 01:07 PM

    Instead of running amp_enable right away, you should first check to make sure the upgrade completed all the way. Check the upgrade log in /var/log/upgrade.  If it shows that it quit out early, then you'll want to open a support case to get help in making sure the upgrade completes.  A successful upgrade will typically have a graceful exit.  Otherwise you may be working with only partially upgraded code.  Often reasons for this are:

    1) rpm update issue

    2) out of disk space issue

    3) exited the upgrade by accident before it could complete



  • 4.  RE: Error after 8.2.0 upgrade "disabled"

    Posted Apr 05, 2016 08:42 PM
    2,3 happened thanks !


    #AirheadsMobile


  • 5.  RE: Error after 8.2.0 upgrade "disabled"

    Posted Apr 06, 2016 07:09 AM

    Same problem here. 8.2.0 upgrade failed due to disk space. After clearing up and re-starting the upgrade, same error (have about 250GB free). 

    Restored database from pre-upgrade backup (8.0.11), however amp_version still says 8.2.0 and downgrade is not possible.

    Should I re-install 8.0.11 from scratch and then restore the database or are there any other options?

     

    Jan



  • 6.  RE: Error after 8.2.0 upgrade "disabled"

    EMPLOYEE
    Posted Apr 06, 2016 11:18 AM

    Please open a case with TAC.  They can guide you to getting your AirWave back up and running.



  • 7.  RE: Error after 8.2.0 upgrade "disabled"

    Posted Apr 06, 2016 12:38 PM

    This isn't exactly the same issue. Upgrading our AMP VM server failed. TAC indicated that there is an issue on some systems with the postgres upgrade process. They have a workaround, but recommended holding off until a real fix is made. I reverted to the snapshot made before the upgrade and will wait until they get it fixed.



  • 8.  RE: Error after 8.2.0 upgrade "disabled"

    Posted Apr 08, 2016 03:07 PM

    The 8.2.0.1 upgrade was successful.