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Occasional Contributor II

Inactive AP denying clients

Hi All

 

We've had issues where some AP325's have gone into a weird state where they are accept associations but the client can't auth.

 

Are there any triggers we can set on airwave for this?  I've looked but airwave triggers seems all albout looking for overusage rather than underusage...

 

any ideas?

 

Thanks

 

Glen.

Guru Elite

Re: Inactive AP denying clients

Are these controller-based APS or Instant?

What version of code is this?

Are you using encryption for these clients?  What type?

 

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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Occasional Contributor II

Re: Inactive AP denying clients

Controller-based:

 

Name: Aruba Operating System Software.
Model: Aruba7240
Version: 6.4.4.8

 

AP Model: 325

 

The clients, once connected are 802.1x EAP/MSCHAPv2, but reports from the users (and I observed on my devices) clients could not even connect.

Guru Elite

Re: Inactive AP denying clients

Nothing comes to mind about an AP denying clients in that version of code and with that specific AP.  You should open a TAC case so that they can obtain your logs and get to the bottom of this.

******************
Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
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