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Insight report not generating details

Hello, 

Our Insight Reports have not been generating details as specified. We receive the following reports like attachment 1 when we should have them look like attachment 2. Attachment 2 was generated on 5/17/17 (the first (and last) time we received a true report).

 

I've done several test reports and still receiving no information within the report. What suggestions can be made to rectify this issue?

 

Thank you!

 

 

Re: Insight report not generating details

Hi ,

 

Are you seeing this issue on publisher or subscriber? Have you made any changes to the server. We could try restart async-netd service and check the status, if issue still presist, open TAC ticket.

 

Regards,

Pavan

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
New Contributor

Re: Insight report not generating details

We have a publisher and subscriber so I'm going to go with both as the report is pulling information from our 1 publisher and 5 subscribers. No changes that I know of have been made on the server. I'm going to open a TAC ticket to confirm what would be best to do.

 

Appreciate your help!

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