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MVP
Posts: 1,380
Registered: ‎05-28-2008

InstantAP group - looking very strange on Airwave - anyone can explain why?

[ Edited ]

Hi Guys,Take a look:

 

I notice something really strange in one of my small sites that using Instnat units (iAP-105) and i need your airheads assistance :)

 

  • AMP™ 7.6.4
  • All those ap's are on the same vc,same site.
  • All those ap's are using ArubaInstant_Orion_6.2.1.0-3.4.0.1_39461   (from the 21/08/13)Capture.PNG

As u can see the airwave written down that they all managed by INSTANT-CC:3F:00 , even due that the gray astriex in on 6c:f3:7f:cc:3e:6a (meaning he is the VC)

 

Antoher thing:

Even due I upgraded the firmware (and i can see on the ap units that the version is 6.2.1.0-3.4.0.1_39461- the Airwave still see those ap like they have:

6.2.1.0-3.3.0.2_38733 os... :(

 

please advise.

 

Thanks in advance.

 

Me

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Moderator
Posts: 1,223
Registered: ‎10-16-2008

Re: InstantAP group - looking very strange on Airwave - anyone can explain why?

Does this behavior persist after an upgrade to the latest AirWave 7.7.4?  The reason I'm suggesting 7.7.4 is that 7.7.3 was the introduction of additional template support specific for IAP 3.4 code.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Aruba
Posts: 1,368
Registered: ‎12-12-2011

Re: InstantAP group - looking very strange on Airwave - anyone can explain why?

Yeah...upgrade to 7.7.4 as that's the official supported Airwave version for IAP 3.4.

Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Aruba
Posts: 349
Registered: ‎04-14-2009

Re: InstantAP group - looking very strange on Airwave - anyone can explain why?

"Instant-CC:3F:00" is AMP's desired name for the Virtual Controller.  It's what the VC's name was when it was first pointed at AirWave.  A common way to update that would be to update it on the VC's GUI under System -> General (if that hasn't happened already), then update it in AirWave by going to the VC's Manage page and clicking Import Settings.  

MVP
Posts: 1,380
Registered: ‎05-28-2008

Re: InstantAP group - looking very strange on Airwave - anyone can explain why?

the import settings - dont fix it.

i wil try to upgrade my Airwave.

 

Thank u all for the tips/answers.

 

rgrds,

 

Me

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
MVP
Posts: 1,380
Registered: ‎05-28-2008

Re: InstantAP group - looking very strange on Airwave - anyone can explain why?

Hi all,

 

today i finished all the upgarde process to 7.7.4 (like u guys told me to do )

 

and yet the issue is still hapnning (even after import settings) or deleteing all this group and reimporting it.

Capture.PNG

 

something is wrong with it.... and i must collect info - from that site.

please advise

 

thanks ,

 

me

 

 

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Moderator
Posts: 1,223
Registered: ‎10-16-2008

Re: InstantAP group - looking very strange on Airwave - anyone can explain why?

Summarizing this thread, there's 2 items we're tracking right?

1. Firmware version of IAPs wasn't updating

2. Controller entry for APs

 

For part 1, is the firmware version still showing up incorrectly after the upgrade?  I didn't see a capture showing that column.

 

For part 2, I think we're confusing desired behavior.  The AP with the asterix '*' is the AP that's also acting as VC - we all agree on that.  The thing to know for instant deployments is that the VC AP gets 2 database entries.  One entry for the radios, and one entry for the VC (to maintain settings if/when another AP in the cluster has to takeover as VC).  Notice that if you mouseover the APs name, it will link you to the ID of the radios.  Then if you mouseover the asterix, it will link you to the ID of the VC (echoing the 2 database entry).  If you then mouseover the 'Instant-CC:3F:00' entry, it should match the ID of the asterix.  Keep in mind that the naming of the VC will match the initial AP that was acting as VC until the name is changed.  To do that, go to the VC entry's manage page and update the device name.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
MVP
Posts: 1,380
Registered: ‎05-28-2008

Re: InstantAP group - looking very strange on Airwave - anyone can explain why?

1. yes 6.2.1.0-3.4.0.1_39461

Capture2.PNG

2.no it does not.. the astrix marking other ap..take a look:

(a completly diffrent ap - un related to the ap name... it's just not the VC :(    )

astrix.PNG

vc.PNG

3.!!now im  facing a new issue - every few minutes the Airwave marking all this VC group as down - just by it look on the Airwave - the site itself keep running... :(  nothing changed except upgrade the AMP from 7.6.4 to 7.7.4 please advise

Capture.PNG

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
MVP
Posts: 1,380
Registered: ‎05-28-2008

Re: InstantAP group - looking very strange on Airwave - anyone can explain why?

[ Edited ]

regarding the new issue (3) - everytime i delete this all group from airwave

and then add it back

it's shows as up and then going down (just by what Airwave 7.7.4 seeing) the site itself keep running and working..

 

Capture.PNG

*****************2Plus Wireless Solutions****************************
Aruba Airheads - Powered By community for empower the community
************ Don't Forget to Kudos + me,If i helped you******************
Moderator
Posts: 1,223
Registered: ‎10-16-2008

Re: InstantAP group - looking very strange on Airwave - anyone can explain why?

Thanks for taking the time to show me what you're observing.  I'll try to replicate the usage behavior in the lab.

 

Item 1: firmware -> AirWave is reflecting correct current firmware

Item 2: VC name is reflective of the first AP that behaved as VC.  The name of the VC entry is embedded in the messages we receive from the VC.  To change, get VC into a good state with no mismatches, put into management mode, then update the VC's name from the VC manage page.  This will push out the new VC name.  The initial naming schema for a VC is that it becomes Instant-(last 3 octets of mac address).

Item 3: Let me know if you see the device reported as down again.  The message intervals were coming in every 2 minutes, so the change we made by updating the Group -> Basic -> Instant https timeout to be greater than 2 minutes should do the trick.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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