Network Management

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Contributor I
Posts: 78
Registered: ‎03-18-2013

Missing Stats for APs and Clients

We are running Airwave 8.0.9.2 and I'm seeing problems when I bring up graphs for APs and users. For APs I'll get a graph for sya Clients and there will be gaps of about 4 or 5 hours where the is no info in the graph. I'll look at a radio of an AP and the channel utilization will have no data available. Out WIFI network consists of approx. 1700 APs and during the peak of the day around 8200 clients. Anyone else seeing this issue.

Guru Elite
Posts: 19,993
Registered: ‎03-29-2007

Re: Missing Stats for APs and Clients

I would open a TAC case in parallel to see if they can see why you are missing data.  There are a few scenarios like congestion on a management network and airwave being resource constrained that could cause that issue.  TAC would at least be able to look into it...

 

Colin Joseph
Aruba Customer Engineering

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Contributor I
Posts: 78
Registered: ‎03-18-2013

Re: Missing Stats for APs and Clients

Thanks Colin. I'll do that.

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