Network Management

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Occasional Contributor I
Posts: 5
Registered: ‎04-26-2007

Need info of Airwave "unknowns"; is this a problem?

This is a copy/paste of a customer's device type summary report and I want to know how I decipher these "unknowns"? I've read mixed threads that these could be devices from neighboring wireless networks and/or devices that have cannot or have not attempted a CP redirect. Ideas?

 

unknowns.PNG

MVP
Posts: 729
Registered: ‎12-01-2010

Re: Need info of Airwave "unknowns"; is this a problem?

If you navigate to the Clients page in Airwave, you'll see a set of donut graphs - you can click on the device types in the list to get a search list of the currently connected so-categorized clients:

DeviceTypeDonut.png

 

A small bit of mine look like this:

clients.png

That should give you something to track down and start to get insight into those unknowns.

 

--Matthew

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if I've provided a solution, please mark the solution so others can find it
Aruba Employee
Posts: 508
Registered: ‎02-19-2015

Re: Need info of Airwave "unknowns"; is this a problem?

Hi,

 

Unknow devices are nothing but Aruba OS not able to classify those list of client device type based on their OUI.

 

If OUI enteries not present database , it places devices in unknow list.

 

Based on AMP Setup > Device type setup setting, airwave will classify type.

 

ALE.PNG

 

Regards,

Pavan

If my post addresses your query give kudos:)

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