Network Management

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Regular Contributor II
Posts: 226
Registered: ‎10-29-2014

PAPI handler is down in Airwave.

In my AIrwave, PAPI handler status is down and I think because of that I am not getting any real time data (like, clarity, Live heatmap etc).

Below is the log from   /var/log/papi_handler

 

016-12-06 10:52:16.235 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:52:31.223 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:52:46.031 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:53:01.187 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:53:16.055 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:53:30.941 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:53:46.048 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:54:01.034 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:54:15.937 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:54:30.934 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:54:45.899 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:55:01.337 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:55:15.837 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:55:31.037 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:55:46.105 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:56:01.086 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:56:15.920 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:56:31.057 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:56:46.007 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:57:01.001 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:57:16.152 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:57:31.166 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf
2016-12-06 10:57:46.349 INFO [main] - CONF_PATH /usr/local/airwave/lib/scala/papi_handler.conf

 

 

How do I make PAPI handler up ?

HTH
Cheers
SumaN
Moderator
Posts: 1,270
Registered: ‎10-16-2008

Re: PAPI handler is down in Airwave.

dupe of http://community.arubanetworks.com/t5/Network-Management/PAPI-handler-is-down-in-Airwave/td-p/282356

 

Solution was to check hostname configure on AMP Setup -> General


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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