04-27-2017 05:52 AM - edited 04-27-2017 05:52 AM
we´ve upgrade our airwave to version 126.96.36.199 now our heatmap is not displayed correctly.
I test it with different web browsers IE, Firefox and Chrome, the problem was the same.
I have deleted out all the APs and replaced it in the heatmap, but the problem was not fixed.
I hope you have some ideas to fix the problem.
Solved! Go to Solution.
04-27-2017 05:59 AM
I see in VisualRF it displaying all the singnal cut of heatmap colors? Can you change the cutoff singal strength in heatmap and check.
Do you have old visularf heatmap screen shot from which version have you upgraded ?
04-27-2017 06:37 AM
So, even if we change the cutoff singal strength the heatmaps not changing? If we uncheck the heatmap option still it showing heatmpas? If Yes, could you try resize the floor plan and check the status?
04-27-2017 07:01 AM
Try below steps
- Poll the redis database and check if didnt fixed go for second
- Toggle the use metric units setting in VisualRF> Setup page
06-05-2017 11:06 AM
We just upgraded to 188.8.131.52 (unaware of the heatmap issue) and I am experiencing some of what is being stated here EXCEPT that when I upgraded the Master+5 subs. Some of them are showing the heatmaps correctly and others are not. I did attempt the two steps you outlined here but neither seemed to make a difference.
Is there something else that I needed to do?