Network Management

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Re: [Tutorial] Airwave Root password recovery Jan14-Tutorial

When I try to reset my Password for ampadmin the system give me this result:

Changing password for user ampadmin

Changing password for ampadmin

(current) UNIX password: _

 

I have no root password to change the password from ampadmin.

What should i do here?

 

Thanks a lot.

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Moderator

Re: [Tutorial] Airwave Root password recovery Jan14-Tutorial

Please open a support case.  Do you remember setting an admin account during the upgrade?  Or during the fresh install?  If you don't recall, then you might have to boot off of a rescue CD to fix (in which case support can add extra guidance).


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
New Contributor

Re: [Tutorial] Airwave Root password recovery Jan14-Tutorial

when I type "e" the Airwave not go in edit mode. 

Moderator

Re: [Tutorial] Airwave Root password recovery Jan14-Tutorial

What version of AMP?  If you're on a version newer than 8.2.4.1 (hopefully 8.2.6.1), then you need to follow the 'amprecovery' method described in the user guide.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
New Contributor

Re: [Tutorial] Airwave Root password recovery Jan14-Tutorial

Thanks Rob, my version is 8.2.6.

with amprecovery method I can reset the "ampadmin" user but not root user. I needed to go into the console as root to correct network parameters. But I have solved with VM restore.

 

Moderator

Re: [Tutorial] Airwave Root password recovery Jan14-Tutorial

ampadmin user has ability to run network setup from the AMPCLI menu.  AMPCLI -> 8 Advanced -> 3 Config Network Settings.  In 8.2.6.1, the network settings allows you to config multiple eth interfaces.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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