Network Management

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New Contributor
Posts: 1
Registered: ‎11-02-2016

Unable to discover the CPPM server in spectrum

SNMPv3 return traffic is not getting from CPPM server. Could you please any one help on it ?

Aruba Employee
Posts: 365
Registered: ‎11-04-2011

Re: Unable to discover the CPPM server in spectrum

Are you using the data interface? If so, be aware that data getting out of ClearPass is routed through the data interface and might cause management traffic not to have a proper route out unless you set management routes.

 

Please check the CPPM Service Routing TechNote - V3 for more information.

 

What you can do as well is under the 'Collect logs' do a packet capture on the ClearPass to see where the return packet goes to.

 

Also, make sure the snmpv3 authentication parameters match, and clocks of all devices are perfect in sync.

 

If that does not solve your issue, I'd advise you to contact  HPE Aruba support to look with you and investigate what might be wrong.

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If you have urgent issues, please contact your Aruba partner or Aruba TAC.
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