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Update IAP from Airwave results in error and Mitchmatch

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  • 1.  Update IAP from Airwave results in error and Mitchmatch

    Posted Oct 19, 2017 08:12 AM

    Hi

     

    I have just updated 2 groups of Instant ap from 4.2.4 > 6.5.1.5, but after the update the AP is up and running but is in Error. 

     

    Configuration:Error (IGC configuration error)
    Firmware:6.5.1.5-4.3.1.6_61735

     

    I am not able to select any Policy version 4.2.4 migtate to: the list is emty

     

    Airwave version 8.2.2

     

    I have tried for 2 groups same result. 

     

    Is there somthing i have missed 

     

    Regards Erik Loeth



  • 2.  RE: Update IAP from Airwave results in error and Mitchmatch
    Best Answer

    Posted Oct 19, 2017 08:37 AM
    InstantOS 6.5.1.5 is not supported under AirWave 8.2.2 (it supports up to 6.4.4.6) , you need AirWave 8.2.3.x and up


  • 3.  RE: Update IAP from Airwave results in error and Mitchmatch

    Posted Oct 19, 2017 08:50 AM

    Thanks

     

    I did not chect that, sorry my bad. 

     

    Thanks for quick a quick reply.

     

    Regards Erik Loeth

     

     



  • 4.  RE: Update IAP from Airwave results in error and Mitchmatch

    Posted Oct 20, 2017 05:26 AM

    Hi

     

    Airwave is now updated to latest but i get the following when trying to access the GUI part

    "

    IGC engine is not currently running. It may be disabled. Enable it on the Groups Basic page. The engine may take a few minutes to start after it is enabled.

    "

     

    It is enabled on the grup, so it is not that.

     

    Regards Erik Loeth

     

     



  • 5.  RE: Update IAP from Airwave results in error and Mitchmatch

    Posted Oct 20, 2017 05:36 AM

    OK 

     

    I had to restart Airwave then i converted it automaticly but it tok Loooong time to do, so take a cup of coffe (on the other floor).

     

    Regards Erik Loeth